Header not showing completely, weird cropping

elBeyoud
Member
Posted 5 months ago
#

Hello,

I've designed a custom header in Illustrator that is exactly the 1600px X 150px; however, when I upload it, about half of it gets cropped off at either end. If Wordpress forces me to crop it when I upload, it looks pixelated, AND still gets cropped.

I've seen a few other threads on this. For example, where you say to modify padding in /options/css.php, but I don't see where to access that from Wordpress.

Can anyone please recommend a fix for this problem?

Thank you
Anna
Member
Posted 5 months ago
#

Appearance -> Clear Line theme options -> Header and set Header Image Size
elBeyoud
Member
Posted 5 months ago
#

Hi Anna,

I've tried that, repeatedly. I believe it's going to be a coding or CSS fix. Any other suggestions?
elBeyoud
Member
Posted 5 months ago
#

(Thank you, though, I really appreciate the suggestion.)
Anna
Member
Posted 5 months ago
#

Have you setted the page width?
Anyway, post a link to the problem
Ivan
Key Master
Posted 5 months ago
#

elBeyoud, Anna is right - the link can help greatly.
elBeyoud
Member
Posted 5 months ago
#

Thank you, Ivan and Anna.

The site I'm working on is http://www.lydiabeyoud.com.

I checked the wrapper and masthead widths to create a header of the same size (900 px X 150 px) and it still gets chopped off when I upload it.
Ivan
Key Master
Posted 5 months ago
#

You should act exactly in this order:
1. Set the size in the options
2. Create the image of this size
3. Upload the image
You should not upload image before point 1.
elBeyoud
Member
Posted 5 months ago
#

Thank you, Ivan. That seems to have done the trick. I appreciate it!

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Header not showing completely, weird cropping (9 posts)

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